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(faq) FREQUENTLY
ASKED QUESTIONS
Q: What is made to order?
How long does it take from start to finish?
A: Made to order items are custom made after the order is placed. The process typically takes around 2-3 weeks from initial order placement to when it arrives on your doorstep. Certain larger pieces may take more time and shipping may take longer due to unforeseen circumstances as well as high demand volume. Thank you for your patience! .
Q: I have an idea for a Creature Fair piece that I do not see on the website. Am I still able to order it?
Q: What is the care procedure for knit garments?
A: Suggested to wash on gentle cycle with cool water then lay flat to dry to preserve the integrity of your Creature Fair creation.
A: YES! I love receiving custom piece ideas and making your dreams come to life. Send me an email with photos of what you have in mind and I will do my best to accommodate!
Q: What does the order process look like?
A: After filling out the Order Form, I will receive an email with your order. After discussing details of your order, you will submit payment and I will get started on your order! After I have completed it, it will be shipped to your doorstep.
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